The efforts you and your staff made to safely transport my parents back to Iowa are more than appreciated. I know that you went out of your way to schedule and plan the trip for me. Your flight staff were competent, efficient and caring- a rare combination nowadays. I expressed my thanks to them on the ground, prior to departure and I would like for you to let them know again how grateful I am. Please feel free to use all or any portion of this as a reference or testimonial.
Again, you have my most sincere thanks.
From our very first phone call I could tell their was a difference in your company and how you operate.
When Nurse Lisa hugged me I thought to myself, she really gets it. She understands the anxiety a family member feels waiting for their loved one.
Your flight staff were competent, efficient and caring- a rare combination nowadays.