It’s no secret that insurance can be complicated since coverage is dependent on a wide range of factors. As part of our standard service, we coordinate directly with all insurance carriers on behalf of our clients to determine if benefits can be accessed.
You probably never thought you would need an air medical flight. It likely never came up when you were looking at insurance enrollment. Are you covered? How can you tell?
The truth is that determining benefits and exclusions can be complex. It’s not uncommon for a patient to be told that they are not covered only to determine, after further research, that medical flights are indeed part of the policy or vice versa.
Our billing department has extensive experience in dealing with insurance companies so know the right questions to ask to help you get the most out of your plan.
We’re your advocates in the procurement of medical transport. Helping you determine your specific coverage is part of that process.
The billing departments’ expertise in determining what can and cannot be covered will save you countless hours of trying to determine whether out of pocket costs are expected and to what extent. Put us to work for you.
From our very first phone call I could tell their was a difference in your company and how you operate.
When Nurse Lisa hugged me I thought to myself, she really gets it. She understands the anxiety a family member feels waiting for their loved one.
Your flight staff were competent, efficient and caring- a rare combination nowadays.